Protecting the Insured since 2009
The insurance company
has an adjuster.
You need CMA.
Insurance companies send someone to protect their bottom line. Claim Management Adjusters documents the loss, builds the estimate, and negotiates for the policyholder.
2009
Since
$0
Upfront fee
No fee
If no recovery
You
Who we work for
The difference is clear
Their adjuster vs. our adjuster
The insurance company sends someone whose job is to protect their money. CMA is licensed to protect yours.
Insurance company
Insurance Company Adjuster
- Employed by the insurance company
- Paid to control the company's spend
- Often one visit and a limited scope
- Interprets the policy in the carrier's favor
- No duty to maximize your recovery
- You still have to fight the paperwork
Policyholder
Claim Management Adjusters
- Licensed public adjuster — we work for you
- Paid only if the claim pays (no upfront fee)
- Full documentation and a complete estimate
- Policy read to protect the policyholder
- We handle the carrier from first notice to close
- Appraisal and umpire when the number is still wrong
How it works
Our 5-step process
Clear, documented, and run by people who do this every day. You should not have to become an insurance expert after a fire or a storm.
01
Free Claim Review
Send the loss details. We review the damage, the policy posture, and whether CMA can add value — at no cost and with no obligation.
02
Inspect & Scope
We inspect the property, photograph the loss, and read the policy line by line so coverage is not left on the table.
03
Document & Estimate
Professional documentation and an Xactimate estimate built the way carriers actually evaluate claims — not a napkin sketch.
04
File & Negotiate
We deal with the company adjuster, the desk examiner, and the delays. You are not the one arguing over depreciation and hidden damage.
05
Settlement
We stay on the file until the settlement reflects what the policy owes. If the number is still wrong, appraisal is on the table.
What we handle
Claim types
Residential and commercial property claims. If the policy covers it, we build the file to prove it.
Fire & Smoke
Structure fire, smoke, soot, and contents. We scope the full loss — not just the room that burned.
Learn more →Wind, Storm & Hail
Roofs, siding, and hidden openings after wind and hail. Carriers miss this. We do not.
Learn more →Hail Damage
Hail is routinely under-scoped. We document every elevation and fight for a proper replacement when the policy requires it.
Learn more →Water & Flood
Water moves behind walls. We document the path, the dry-out, and the rebuild — not a surface wipe.
Learn more →Denied or Underpaid
A first check is not a final number. We reopen files, re-document, and use appraisal when the amount of loss is the fight.
Learn more →Commercial Claims
Business property, BI when covered, and the estimate a commercial file actually needs.
Learn more →Appraisal & umpire
When the carrier will not move on the number, the policy has a process for that.
Service area
Where we handle claims
Public adjusting is licensed by state. CMA represents policyholders only where licensed and permitted. If you do not see your state, call — we will tell you straight.
IN
Indiana
Home base
OH
Ohio
KY
Kentucky
TN
Tennessee
NC
North Carolina
SC
South Carolina
GA
Georgia
MD
Maryland
Results in their words
What clients say
“We were completely stressed out over itemizing everything lost in the fire — especially depreciation. CMA handled much of that burden during an extremely traumatic time.”
“Jeremy has been a huge support system for my family. Day or night he was there. He held our insurance company accountable and made sure we were treated fairly.”
“I hired CMA when I thought my insurance gave me a low-ball estimate. They worked to get the money I needed to fix my home after a storm. I highly recommend CMA.”
Questions
Frequently asked
Do not let them decide alone
Get a professional review before you take their number
Call 844-262-9110 or send the form. No upfront fee. We only get paid when the claim pays.
Call 844-262-9110