Protecting the Insured since 2009

From CMA

Know your rights before you settle

Plain answers on insurance claims, from public adjusters who work for you, not the insurance company.

Home contents inventory checklist on a clipboard with a pen on a bright desk

Free homeowner tool

Contents Inventory Workbook

List what you lost after a fire, storm, or water loss, room by room. Free, private, and it runs in your browser, so nothing is sent to anyone.

Open the workbook
Fire-damaged space heater with soot on the wall in a bright room.

Fire claims

Space heaters and furnaces: the fall fire risk most homeowners miss

The first cold night of fall is when heating fires start. Where they begin, a short checklist, and why your own public adjuster matters if smoke spreads.

Read the guide
Turkey fryer and a red fire extinguisher on a sunny autumn patio

Fire claims

Thanksgiving is the top day for home cooking fires

More home cooking fires start on Thanksgiving than on any other day. How to keep your kitchen off that list, and what to do if a holiday fire hits your home.

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Public adjuster reviewing a claim with a homeowner while an insurance adjuster checks his phone

The claim

Your insurance company’s adjuster vs. a public adjuster

The insurance company already has an adjuster on your claim. Here is who they work for, what a public adjuster does differently, and when to bring one in.

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Public adjuster with a clipboard talking with homeowners outside their fire-damaged house

The claim

Why hire a public adjuster

The carrier already has an adjuster. A public adjuster is licensed to represent you — on the paperwork, the estimate, and the fight over the number.

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Hail hits circled in chalk on a roof in front of a large home

Storm claims

Wind and hail damage the carrier misses

Missing shingles are the easy part. Hail bruises, lifted flashing, and interior leaks show up later — after a low first offer is already on the table.

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Balance scale weighing a model house against a stack of claim papers

Appraisal & umpire

How insurance appraisal actually works

When the fight is the amount of loss — not whether it is covered — appraisal is often faster and cheaper than a lawsuit. Here is the process.

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Technician in a respirator cleaning soot from a wall with a dry-cleaning sponge

Fire claims

Smoke and soot are part of the fire claim

A room that burned is not the whole loss. Soot travels through HVAC and wall cavities. Wipe-downs do not restore a house that still smells like fire.

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